Return & Replacement Policy

Thank you for shopping at www.casabotanical.in We strive to provide you with the best products and services possible. However, due to the nature of our products, we regret to inform you that we do not accept any returns or provide any refunds.

All sales made on our website are final, and no returns or refunds will be accepted. This policy is in accordance with the Indian Consumer Protection Act, 2019.

  • In the unlikely event that you receive a damaged or defective product, please contact us within 24 hours of receiving the product. We will investigate the issue and take appropriate action, which may include providing a replacement product or a partial refund, at our sole discretion.
  • Please note that we do not accept returns or provide refunds for any product that has been used, or tampered with.
  • Please return the products in their original packaging. Double -check that you have included all the tags, warranty cards, and all other attachments that come with your order.
  • If you have any questions or concerns about our refund policy, please contact us at info@casabotanical.in
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